“Another Happy Platinum Client”
Hi Mike,
Your email was given to me at my insistence from Meaghan. I’m writing you this short note to complain… about the fact that I have trouble finding staff as good as Meaghan! Her customer service skills are nothing short of excellent.
I initially approached her about extended warranty insurance for my new car. We branched out into other areas and she provided excellent help and information with other products such as Novated Lease and comprehensive insurance. I’m a total dummy in these areas. I’d normally expect courteous, prompt and efficient attention from a consultant in these areas. But Meaghan certainly went well beyond just “normal” customer service.
This time I ultimately settled only for the extended warranty insurance but she’s shot to the top of my list as the first contact for insurance and finance in the future for myself, my company, and my staff.
Incidentally, I came across her name on the Australian Land Rover forum where she’s acquired cult-like status for her help and support on these extended warranties.
I don’t normally go out of my way writing to employers about their staff either good or bad. But this time I felt I had to make an exception. So please give her a big pat on the back on behalf of me.
Best regards,
R Krupa
Managing Director
www.watsoniapublishing.com
“Lets Talk Finance”
If you need help with finance, give Meaghan Roulston a call from Platinum Direct Finance and talk Finance today.
Meaghan Roulston | Finance Consultant
02 8913 5708 | Fax 02 9436 0074 | Free 1300 554 553
meaghan.roulston@pdfa.com.au | Mail P.O.Box 721, Crows Nest, NSW 2065
